Website and SMS PRIVACY POLICY

Website Privacy Policy

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement."

SMS Privacy Policy

Information We Collect

When you opt into our SMS marketing program, we collect:

  • Your mobile phone number

  • Your name (if provided)

  • Your consent to receive SMS messages

  • Message interaction data (delivery confirmations, replies)

We do not collect location data, browsing history, or other personal information beyond what's necessary to provide our SMS service.

How We Use Your Information

We use your phone number and information solely to:

  • Send you promotional messages about our BBQ specials, limited time discounts (to help us sell out), events, and offers

  • Deliver important restaurant updates (hours, closures, etc.)

  • Respond to your SMS replies and questions

  • Maintain records of your consent and preferences

Opt-In and Consent

  • Completely Voluntary: Signing up for our SMS program is entirely optional

  • Express Consent: You must actively opt-in by texting a keyword or providing your number

  • Clear Purpose: We only send messages related to Jeff's Texas Style BBQ promotions and updates

Your Right to Opt-Out

You can stop receiving messages at any time by:

  • Texting "STOP" to any message you receive from us

  • Replying "UNSUBSCRIBE" to any of our messages

  • Contacting us directly at 360-386-9489 or jeffknoch@icloud.com

Once you opt-out, we will immediately stop sending you messages and remove your number from our active list.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only in these limited circumstances:

  • With our SMS service provider who helps us send messages (they are contractually required to keep your information confidential)

  • When required by law or to protect our legal rights

  • In the event of a business sale or transfer (you would be notified)

Data Security

We implement reasonable security measures to protect your phone number and personal information. However, no electronic transmission is 100% secure.

Data Retention

We keep your phone number and consent records for as long as you remain subscribed to our SMS program. After you opt-out, we retain basic records for a reasonable period to honor your unsubscribe request and comply with legal requirements.

Children's Privacy

Our SMS program is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Message Frequency and Charges

  • Message frequency varies but typically 2-4 messages per month

  • Standard message and data rates apply

  • You are responsible for any charges from your mobile carrier

Contact Us

If you have questions about this privacy policy or our SMS program:

  • Restaurant: 360-386-9489 

  • Email: jeffknoch@icloud.com

  • Address: 9214 State Ave
    Marysville WA 98270

Policy Updates

We may update this privacy policy from time to time. If we make significant changes, we will notify you via SMS or post the updated policy at our restaurant.

Last Updated: 7/17/2025

By opting into our SMS program, you acknowledge that you have read and agree to this privacy policy.